The print production workflow starts at the customer. This insight made, the Paragon Group entity, Allkopi Netprint AS choose arifiQ as their new hybrid MIS- /sales tool solution.
- With arifiQ, our sales team are fully equipped to bring home orders, not only RFQ’s. Our goal is not only to increase sales, but also to enhance the customer satisfaction. arifiQ’s MIS capabilities with the amazingly easy-to-use interface, made all the difference to us, says Camilla Mørstad, Allkopi Netprint.
Demanding list of Requirements
When looking around for a new MIS, the list of requirements was quite demanding. One big issue was the management of Allkopi Netprint’s many production units. The 17 units needs to run as separate sites, but also tied together as a joint print portal with joint customer database and reporting.
The main purpose with a new MIS, is to speed up the sales process and administration processes internally and for that, automation is key. By integrating arifiQ to their ERP-, freight-, and production workflow system, Allkopi Netprint will get a smooth seamless workflow, from customer to delivery and invoicing.
- Our customers are gaining a higher service level, instant quotes, easy job onboarding and faster turn-around times. And we’re hoping to get higher profitability, more jobs to a less costly production process. A classic win-win situation, Camilla Mørstad says and smiles.
arifiQ set out a challenging time frame for the implementation, only 3 months for 17 production sites, 100 printing presses and 200 in staff to introduce, starting off this week. Allkopi Netprint and arifiQ are both very dedicated to pull this off before summer holidays and excited to get it into production mode.
Facts about Allkopi:
Paragon Group Ltd is a British organization present in 17 countries, with a global sales reach €750+ million turnover. Allkopi NetPrint is a Paragon Group subsidiary based in Norway, with 18 print production sites throughout the country.
Allkopi NetPrint, Camilla Mørstad, firstname.lastname@example.org, telefon +47 400 20 755
arifiQ Development, Carina Karlsson, email@example.com, +46 70 389 19 09